Contact

We offer 24/7 technical support by email and phone.

You can contact us by email at:

  • [email protected] - for assistance regarding payments, invoicing, accounting, and internet domain names. The Billing Department responds Monday to Friday, 09:00 - 17:30 (except on Romanian national holidays).
  • [email protected] - for technical support and sales.

You can call us at:

Company office

49F Eugen Ionesco st.
Cluj-Napoca, România
400357

Company

HOSTERION SRL
VAT ID: RO16104008
Commercial registry number: J12/396/2004
Share capital: 10200 lei

How you can pay the invoice?

If you are paying by bank transfer, you must specify the proforma number in the payment details.

1. If you are a customer from abroad (outside Romania):

  • online with the credit/debit card from your Client Area
  • by bank transfer, depending on your invoice's currency:
    • For EUR invoices:
      IBAN (bank account): RO21BTRL01304202934274XX (EUR)
      Bank name: Banca Transilvania
      BIC/SWIFT: BTRLRO22

    • For USD invoices:
      IBAN (bank account): RO55BTRL01302202934274XX (USD)
      Bank name: Banca Transilvania
      BIC/SWIFT: BTRLRO22

2. If you are a customer from Romania:

If you are paying by bank transfer, you must specify the proforma number in the payment details.

  • online with the credit/debit card from your Client Area
  • by bank transfer from any bank from Romania, account RO74INGB0000999905003809 (RON), ING Bank
  • by bank transfer from Banca Transilvania, Romania, account RO72BTRL01301202934274XX (RON), Banca Transilvania
  • if you are a Romanian public institution, use RO37TREZ2165069XXX015636, Cluj-Napoca Treasury
  • In exceptional situations and if you are a legal entity, you can pay cash at our office. We do not collect cash from private persons. Private persons can only pay online or by bank transfer.

You must make an appointment before coming to our office to ensure that a Hosterion employee is available.