Digital Services Act (DSA) – Points of contact

In accordance with Regulation (EU) 2022/2065 on a Single Market For Digital Services ("Digital Services Act" / "DSA"), this page contains the designated single points of contact pursuant to Articles 11 and 12.

Single point of contact for authorities (Art. 11 DSA)

This communication channel is exclusively intended for:

authorities of EU Member States
Digital Services Coordinators
the European Commission
judicial authorities or authorized entities

E-mail: [email protected]
Phone: 0364 566 777
Supported languages: Romanian, English

Single point of contact for recipients of the services (Art. 12 DSA)

Users of our services can contact us electronically for:

reporting illegal content
abuse notifications
phishing or malware reports
complaints regarding content moderation
account restrictions or suspensions

E-mail: [email protected]
Phone: 0364 566 777
Supported languages: Romanian, English

Reporting abuse

For swift processing of requests, we recommend including the following information:

the targeted URL, domain, or IP address
a description of the issue
relevant screenshots or evidence
any applicable legal references

Point of contact for terrorist content online (TCO)

In accordance with Regulation (EU) 2021/784 of the European Parliament and of the Council of 29 April 2021 on addressing the dissemination of terrorist content online, Hosterion provides a single point of contact dedicated to direct communication with the competent authorities of the European Union Member States, including the competent authorities in Romania.

Requests, removal orders, notifications, and any other official communications regarding terrorist content online hosted through the services provided by Hosterion can be sent to:

Dedicated TCO E-mail: [email protected]

This point of contact is available exclusively for communications made pursuant to Regulation (EU) 2021/784 and the applicable legislation in this field.

Supported languages for communication: Romanian, English